When you visit our website and/or purchase our Products, some information is automatically collected, such as your IP address, browser type, system type, the content and pages that you access on our website, “referring URL” (i.e., the page from which you navigated to our website), the pages you navigate to on the website, and from which you leave the website, as well as the time you spend on the website. We may use IP address to derive your approximate location.
We collect this information via automated means, such as standard server logs, cookies, and similar technologies. We use this information to administer, operate, and improve our services and systems, and to provide products, content and advertising that are tailored to you.
Please be aware that third parties may set cookies on your hard drive or use other automated means to collect information about your use of their services or content.
We collect Personal Information that our members provide to us in a variety of ways in the purchasing process. For instance, when you purchase a GlobalFit product or membership, update your account information online, leave a comment on our social media pages, or otherwise post or transmit any information or content on or to our Company, request information about any products or services that we may provide, request help and support, or otherwise communicate with us, we collect the Personal Information that is provided.
We may collect Personal Information such as name, email address, city, state, country, other demographic information, and your interests and preferences in these manners. We also collect any information that you include in the content of messages you send to us.
We use Personal Information for a number of purposes, including to:
If you are located in the European Union, we will rely on a lawful legal ground for the processing of your Personal information, including when:
GlobalFit recognizes a person's right to be forgotten as defined in the EU General Data Protection Regulation 2016/679 (GDPR). GlobalFit, where appropriate, will respond and honor requests from individual users to be forgotten. While this will remove all benefits you receive from the GlobalFit Rewards program, we respect your decision.
The way that GlobalFit executes a right to be forgotten request is to anonymize anything that is deemed Personally Identifiable Information (PII). GlobalFit has a business need and lawful right to maintain some aspects of user data (transactions, both in and out of GlobalFit) for financial auditing purposes but does anonymize any PII to render any past transactions and data as unidentifiable to a person. For example, GlobalFit will cease to store First Name, Last Name, Address, Zip Code, Date of Birth, Email Address, Gender, Avatars, Notes, Custom Fields, etc. after executing a user's request to be forgotten.
Keep in mind that while you may have already made a right to be forgotten request with GlobalFit, your employer or health insurer sends GlobalFit an eligibility file on a pre-determined basis (monthly, biweekly, etc.) as part of the GlobalFit Rewards program. This is how GlobalFit determines the eligible population of GlobalFit Rewards. If the next eligibility file is received by GlobalFit after you have executed a right to be forgotten request, GlobalFit has effectively received your information again. Please first contact your employer or health insurer to request deletion from the eligibility file which is sent to GlobalFit and then submit a right to be forgotten request with GlobalFit. With that done, only then can you be sure that your information has been completely forgotten by GlobalFit.
You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
In order to use some of our websites, a member must first complete the registration form. During registration a member is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest or to serve as your login information to the site.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our members to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.